New Year’s resolutions
The year is almost over. Hopefully it was a succesful year for your business but maybe it was not. During this time of the year just like we usually take stock of our lives its a good idea to take a look at how your business is performing. Many consultants recommend doing this often, however I tend to recommend to do this at least twice a year, but no more. We have to give time for our ideas to be Implememted, take hold and yield results If any. Take some time to ask yourself some of the following questions:
1. What have you failed at this year? Its easy to think of the successes, its a bit harder to acknowledge mistakes. Think about those things that didnt go quite as planned.
2. Did your customer base increase or decrease? This is a fact that will tell you whether you are providing the right products to the right customers. Think about your offerings and what is working or not.
3. How do your employees think the business is doing? This is not a one man operarion, seek the input of others. If you think everything is going great but when you ask your employees its all doom and gloom then there is something wrong and they might be on to something that you missed entirely.
4. Am I focusing on the customer or my profits? There is one right answer to this one, you should know which one it is.
What do you think? How are you reshaping your business for 2014?
Look forward to your comments.